Customer Satisfaction and Competitor Analysis Panel
Data Collection
The data on social media and websites such as reddit, medium is automatically collected by the software.
Subject-Based Analysis of Emotions
Reports on which topics your customers and followers talk about positively or negatively. For example, your product was mentioned 3000 times positively and 200 times negatively, about your prices 2500 times positively and 280 times negatively.
Customer Satisfaction and Competitor Analysis Panel (SWOT)
Comparing your and your competitor’s strengths and weaknesses from one-to-one customer opinions will put you ahead of your competitors. You can perform processes such as personnel training, marketing, brand positioning much more accurately with this data.
