Text Sentiment Analysis (SaaS)
We offer technologies such as text based sentiment analysis as SaaS and we enable you to follow this data daily with the analysis panel.
In this way, you gain talent in many of your products, including technologies such as the following.
For example, when replying: You can decorate your answers with emoji, idioms and jokes according to their mood, and direct them to score if they are positive and to create a complaint record if they are negative.
For example, by using it as a preliminary review: You can increase customer satisfaction with methods such as directing to the right representative, prioritizing representative transfer.
The rest is up to your creativity. :)